Welcome to Food Order! These Terms and Conditions (“Terms”) govern your use of the Food Order website (the “Website”) and the services provided through the Website (the “Services”). By accessing or using the Website and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or Services.
1. Services
1.1. Food Order provides an online platform where restaurants can register and list their menus for online ordering, and where customers can place orders for delivery or pickup.
1.2. Food Order acts as an intermediary between customers and restaurants, facilitating the ordering process and coordinating delivery services.
1.3. Food Order does not own, operate, or control the restaurants listed on the Website, and is not responsible for the quality, accuracy, or legality of the products or services provided by the restaurants.
2. Registration
2.1. In order to access certain features of the Website and Services, you may be required to create an account and provide certain information, including your name, email address, and contact information.
2.2. You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary to keep it accurate, current, and complete.
3. Orders
3.1. When you place an order through the Website, you are making a binding offer to purchase the products or services listed in your order from the restaurant(s) selected.
3.2. Food Order will confirm your order and provide an estimated delivery time. The actual delivery time may vary depending on factors such as restaurant preparation time and delivery distance.
3.3. Food Order reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
4. Delivery
4.1. Food Order provides delivery services to customers in select areas of Hong Kong. Delivery fees may apply and will be disclosed at the time of checkout.
4.2. Delivery times are estimates only and may be affected by factors such as traffic, weather, and restaurant preparation time.
4.3. Food Order is not responsible for delays in delivery caused by factors beyond our control, including but not limited to traffic congestion, accidents, or inclement weather.
5. Intellectual Property
5.1. The content and materials available on the Website, including but not limited to text, graphics, logos, and images, are owned by Food Order or its licensors and are protected by copyright and other intellectual property laws.
5.2. You may not use, reproduce, distribute, or display any content from the Website without the prior written consent of Food Order.
6. Limitation of Liability
6.1. To the fullest extent permitted by law, Food Order shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of the Website or Services.
6.2. Food Order’s total liability for any claims arising out of or related to these Terms or your use of the Website or Services shall not exceed the total amount paid by you to Food Order in the twelve (12) months preceding the claim.
7. Governing Law
7.1. These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.
8. Changes to Terms
8.1. Food Order reserves the right to modify or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the Website. Your continued use of the Website or Services after the posting of revised Terms constitutes your acceptance of the changes.
9. Contact Us
9.1. If you have any questions or concerns about these Terms, please contact us at [email protected].
